Core Identity & Access Management Use Cases

September 3, 2015

Here is a reference list of common Identity & Access Management Use Cases:

Create User

  • Initial Population of Users in ID Store (Data seeding for existing users)
  • New Employee through automated HR feed
  • New Non-Employee - Internal (HR feed, workflow request, application of record)
  • New Non-Employee - External (workflow request, application of record) 
  • New Employee Pre-Hire (onboarding prior to start date)

Modify User

  • Job Change (Job Code, Title, Location)
  • Organizational Change (Org, Department, Job Code, Title, Location, Manager)
  • Name Change (Name fields, Email address, UserID)
  • Department Manager change
  • Employee Type change
  • International Job Assignment (change in Country)
  • Temporary Job Assignment & Return
  • International Job Transfer & Return


  • Request System/Application Access
  • Approval Workflow
  • Delegated administration
  • Assign Proxy
  • Workflow Management
  • Enable/Disable Non-Employee account
  • Extend Non-Employee - External account expiration date

Password & Account Management

  • Account Claiming & Initial Password Set
  • Password Self-Service & Challenge Response Questions
  • Service Desk - Forgotten Password
  • Service Desk - Unlock Account

Terminate User

  • Terminate Employee from HR Feed (Termination, Retirement)
  • Emergency account inactivation (Administrator initiated)
  • Terminate Non-Employee - Internal account
  • Terminate Non-Employee - External account
  • Rescind Termination (error / wrong person)

Leave of Absence/Disability

  • LOA
  • Return from LOA
  • Short Term/Long Term/Permanent Disability status
  • Return from Disability status

Rehire User

  • Rehire Employee from HR Feed
  • Rehire Non-Employee
  • Rehire previous Employee as Non-Employee
  • Rehire previous Non-Employee as Employee

What Identity & Access Management Use Cases should be added to this list?


Updated: March 19, 2020


To receive the top Cybersecurity and IAM articles in your inbox every two weeks (Tuesdays 8 PM EST), subscribe to our Identity Management biweekly and/or our healthcare IAM newsletter.

Follow @Idenhaus on Twitter and subscribe to our YouTube channel


Idenhaus was named one of the 10 Most Promising Identity Governance and Administration Consulting/Service Companies 2019 by CIO Review!


By going to work quickly to solve the most challenging cybersecurity and identity management problems, Idenhaus takes the pain out of securing corporate information and assets for companies that aspire to maximize their potential in this digital age. Click here to contact us

More News